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Support Center

Need help with Temp Note? We're here to assist you with any questions or issues.

Quick Help

Check our help documentation for instant answers to common questions.

View Help Docs

Email Support

Send us an email and we'll get back to you within 24-48 hours.

Email Support

Common Issues

🔄 Notes not saving properly

If your notes aren't being saved as you type, try refreshing the page. Make sure your browser supports sessionStorage and that it's not disabled.

Solution: Refresh the page, check browser settings, or try a different browser.

📱 Formatting not working on mobile

Some mobile browsers may have limited rich text editing support. The formatting toolbar should work on most modern mobile browsers.

Solution: Try using Chrome, Safari, or Firefox on your mobile device.

🎨 Themes or colors not applying

If customization options aren't working, make sure JavaScript is enabled in your browser and no extensions are blocking the functionality.

Solution: Enable JavaScript, disable ad blockers temporarily, or try incognito mode.

⚡ App loading slowly

Slow loading may be due to network issues or browser cache problems.

Solution: Clear browser cache, check internet connection, or try refreshing the page.

Browser Compatibility

Temp Note works best on modern browsers. Here's our compatibility guide:

✅ Fully Supported

  • • Chrome 90+
  • • Firefox 88+
  • • Safari 14+
  • • Edge 90+

⚠️ Limited Support

  • • Older mobile browsers
  • • Internet Explorer (not supported)
  • • Very old browser versions

Support Response Times

Response Times

  • • General inquiries: 24-48 hours
  • • Bug reports: 12-24 hours
  • • Urgent issues: 4-8 hours (mark as urgent)
  • • Feature requests: 48-72 hours

Can't Find What You Need?

If you can't find the answer to your question in our help documentation or this support page, don't hesitate to reach out to us directly.